Dedicated to Customer Service

The owners of Service Jewelry & Repair were employed by Service Merchandise for a total of over 40 years. When Service Merchandise closed, we saw a void that needed to be filled.

We envisioned a company that would be a one-stop-shop for all your jewelry needs. In 2002, our dream became reality when we opened our first store, offering not only an extensive selection of watches and jewelry but also in-house repair services.

service merchandise storefront
master watchmaker at work

#1 Repair Facility in the Nation

In 2003, we opened a dedicated repair facility in Brentwood, TN. With expert watchmakers and jewelers, our repair facility grew to serve thousands of stores and customers across the United States. Today, we are proud to service over 6,000 stores nationwide, making us America's #1 choice for watch and jewelry repair--and we'd love to serve you too!

Click below to see a list of our repair services plus instructions on how to send in your own repair.

Repair Shop

Two Tennessee Retail Stores

Ever since we opened our first store in 2002, our business has risen to meet the needs of our local customers and beyond. We currently have two retail stores conveniently located in Brentwood and Hendersonville, Tennessee. In the future, we will be expanding even further, hopefully opening a store near you!

Click below for directions and store hours. We hope to see you soon!

Our Stores
inside our brentwood store location

Take a Virtual Tour

Step inside our Brentwood store and look around with our president, Mark Tornello! See a preview of our top brands and a few of the services we provide.

Custom Design

If you can dream it, we can make it! From a 3D model to the finished product, watch your vision come to life with the help of our designers.

Click below to learn more or make an appointment!

Custom Design
cad 3D model of custom designed engagement ring and finished product
wedding sets on bride and groom

Satisfied Customers

With a name like Service, our #1 goal is complete customer satisfaction. Don't take our word for it-- see what our customers say about their experience with Service Jewelry & Repair!